Collecting, Using and Disclosing Information
Storing of Information and Restricting Access
We may store your personal information (in encrypted form where we believe it to be highly sensitive) in electronic databases or e-mail boxes hosted by us or our Service Providers, for periods of time and with safeguards that we believe are reasonable depending on the nature and sensitivity of the information. Access to the information is restricted in accordance with our security protocols.
Certain features on the Websites are password-protected to prevent unauthorized access. You are responsible for the confidentiality and use of such passwords.
Due to the nature of Internet communications and evolving technologies, TMX cannot provide assurance that the personal information we collect will remain free from loss, interception, misuse or alteration by third parties and TMX and its Service Providers shall have no liability for any loss, interception, misuse or alteration.
Automatic Collection of Information
Some pages on the Websites use a technology called "cookies". A cookie is a token that a server gives to your browser when you access a website. Cookies are capable of storing many types of data. Cookies may be placed by TMX or a third party. Cookies help provide additional functionality to the Websites or help provide and analyze Website traffic and usage information. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to one of the Websites. In all cases in which cookies are used, we will not collect personally-identifiable information except with your permission. With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.
We may provide your personal information to other persons but only if:
- we have your consent;
- we provide the information to Service Providers who assist us in serving you and who have agreed to appropriate contractual provisions regarding the protection of personal information in accordance with applicable law; or
- we are required to do so by law, regulation or court order.
Your personal information may be transferred (or otherwise made available) to our affiliates and other third parties who provide services on our behalf. For example, we use Service Providers to assist us process, store and secure data. This may include sending email or other communications using their online services. Our Service Providers are given the information they need to perform their designated functions, and are not authorized to use or disclose personal information for their own purposes. Your personal information may be maintained and processed by us, our affiliates and other third party Service Providers in other jurisdictions. In the event personal information is transferred to another jurisdiction, it will be subject to the laws of that jurisdiction and may be disclosed to or accessed by the courts, law enforcement and governmental authorities in accordance with those laws.
Respecting and Responding to Your Privacy Concerns
You have the option to refuse or withdraw consent to the collection, use and disclosure of your personal information, and we will respect your choices. If you wish to exercise this option or if you have any questions or enquiries with respect to our privacy policies or procedures, please send a written request to: Chief Privacy Officer, TMX Group, 300-100 Adelaide St. West, Toronto, ON, M5H 1S3. We will investigate and respond to your concerns about any aspect of our handling of your information.